Wheelchairs, wheeled walkers and mobility scooters weighing up to 500kg are permitted in the museum. Alinkers are not permitted in the exhibition spaces due to safety considerations.
Floor plan with facilities
A floor plan featuring information about our facilities is available. Pick up a copy from one of the Information Desks at the museum or download the accessibility map:
Tickets and visiting with a companion
Planning a museum visit? Book tickets online so you don't miss out. Visitors who are unable to navigate their way through the museum independently are permitted to bring a companion with them for free. The companion’s ticket includes a free audio tour. You can book the free companion’s ticket online.
Parking space
A disabled parking space is located on Paulus Potterstraat (number 7, in front of the museum), in addition to a dedicated drop-off/pick-up space for disabled visitors.
Museum entrance
Visitors using wheelchairs can use the main entrance on Museumplein.
Toilets and lifts
Adapted toilets are located on the ground floor of the museum. All lifts and facilities are featured on a floor plan that is available from the Information Desks at the museum.
Loan wheelchairs and seats
Several loan wheelchairs are available at the cloakroom. Please, reserve a wheelchair in advance by emailing your request to [email protected].
Do you need help when using a wheelchair? We can offer assistance. Please email your request at least two weeks prior to your visit, to [email protected].
The museum also has foldable seats for visitors who are unable to stand for lengthy periods. These seats are available from the Information Desk. There is no need to reserve a foldable seat.
Contact
The Van Gogh Museum is dedicated to ensuring accessibility for all of its visitors. If you cannot find the information you require or would like to ask a question, please contact us by sending an email to [email protected] or calling +31 (0)20 570 5200.